سياسة الخصوصية

Privacy Policy (Store)

This Privacy Policy has been prepared to ensure the protection of users’ data and compliance with the Personal Data Protection Law. Personal data refers to any information that can be used, either alone or in combination with other information, to identify a specific individual. By using this website, you agree to the terms set out in this policy.

1. Data Collected

1.1 Personal data that we may collect includes:

• Full name

• Email address

• Mobile phone number

• Postal address

2. Methods of Data Collection

2.1 Data is collected through:

• Directly, when registering, placing an order, or contacting us.

• Indirectly, through cookies used while browsing the website.

3. Purpose of Data Collection

We use personal data for the following purposes:

• Completing registration and purchase processes.

• Improving user experience and personalizing content.

• Responding to inquiries and complaints.

• Sending updates, notifications, and marketing offers (upon consent).

• Analyzing data to improve service quality.

4. Information Security

We are committed to protecting your personal data through:

• Storing data on secure servers within the Kingdom of Saudi Arabia.

• Using encryption technologies and network security measures.

• Restricting access to data to authorized employees only.

We also use SSL technology to secure sensitive information. Payment data is not stored on our servers.

5. Cookies

We use cookies to improve website performance, including:

• Remembering shopping cart contents.

• Saving user preferences.

• Analyzing user behavior to improve services.

You may control cookies through your browser settings; however, disabling them may affect certain website features.

6. Data Sharing

We do not sell or exchange personal data with any third party, except in the following cases:

• Website operation partners or authorized service providers, while ensuring data confidentiality.

• When disclosure is required by law.

Non-personal data may be shared for statistical or marketing purposes.

7. Data Subject Rights

The data subject has the following rights:

• The right to know how data is collected and used.

• The right to access personal data.

• The right to correct personal data.

• The right to request deletion of data unless legally prohibited.

• The right to withdraw consent for data processing.

These rights may be exercised by contacting us using the details below. We will respond within seven (7) business days at no cost.

8. Legal Basis for Data Collection and Processing

Personal data is collected and processed based on the user’s consent. The user has the right to withdraw consent at any time, unless there is a legal or contractual obligation requiring continued processing. Users may contact us via the email below for withdrawal or inquiries.

9. Data Retention and Disposal

We retain personal data for no longer than three (3) years from the date of collection, unless legal or contractual requirements require otherwise. After this period, data is securely destroyed in a way that prevents recovery or reuse.

10. Data Breach Management

In the event of a personal data breach, users will be notified within seven (7) business days via email and the website.

11. External Links

The website may contain links to external websites for which we are not responsible. Please review the privacy policies of those websites before using them.

12. Personal Data Protection Officer

The management of Store (…) is responsible for protecting personal data and handling related complaints or requests. You may contact us via:

• Email: [email protected]

• Mobile: 00000

13. Complaints and Inquiries

If you have any complaints or inquiries regarding this Privacy Policy or the processing of your personal data, please contact us via email at: [email protected]

14. Amendments to the Privacy Policy

We reserve the right to amend this policy at any time. Users will be notified of any changes, and continued use of the website constitutes acceptance of the updated policy.